About
Us
Net 1on1 Ltd (our parent company) is a long established business trading
in Watford. We do not operate behind a PO Box address, customers
are welcome to visit our warehouse and buy direct.
We carry all of our own stock. Our online catalogue monitors stock
levels, so when the last item in stock is sold, it is removed from the
shop automatically. If the 'ADD TO BASKET' button is displayed on the
product page you are viewing, then the product is in stock and will be
despatched that day if your order is placed before 4pm Monday to Friday.
No other adult shopping site in the UK offers this level of service
to its customers. Many internet sex shops do not even hold stock,
you could wait up to 28 days for your order to arrive if you shop elsewhere.
Always look out for delivery
time guarantees when browsing other sex shop sites.
Delivery of your order is completely FREE of charge if you spend over
£30. Cutting your costs is our primary objective.
Every order that leaves our warehouse is shipped in plain packaging, there
is absolutely no indication of the contents. YOUR CONFIDENTIALITY IS
OUR HIGHEST PRIORITY.
Your credit card is charged in the name of our parent company Net 1on1
Ltd, so even your bank manager won't know that you have been shopping
for sex toys.
If you need the goods in a hurry, we offer guaranteed next day delivery
(only available in the UK).
We understand that when buying over the internet goods may not be what
you expected, that is why all goods come with a 14 day no quibble exchange
or refund guarantee (subject to terms & conditions, please see our
terms and conditions
page). If you are not happy with your purchase, simply return it to us
(UNUSED) in its original condition and packaging and we will happily exchange
it or refund your money (we are very sorry but any postage and packing
costs are non-refundable). Items supplied in sealed packaging that have
been opened are non-refundable and non-exchangeable.
We realise that as a consumer you have a choice, which is why we are 100%
committed to your total satisfaction. Bring your business to us and
rest assured you are dealing with the UK market leader that has the support
infrastructure to handle any problems or complaints you may have in a
fast, professional and efficient manner.
At Directory X our customers always come first, we listen to our customers
and try to improve the quality and service we offer. Our success is
completely dependent on your total satisfaction.
Thank you for taking the time to read this page. If there is anything
you are unsure about, please call us on 08451 662805 (local rate) and
one of our staff will be happy to assist.